We Make the Built In Ticketing Work!!
emaildelivery.com is missing a lot of internal features for managing customers and one of those is the ticketing. When a user's trial has expired they are encouraged to click on a link in a banner at the top of their screen:
This goes to a ticketing screen that doesn't go anywhere. The zendesk support in emaildelivery.com is non-functional according to the authors ofemaildelivery.com and our testing:
When your user clicks on OPEN TICKET, it does NOTHING!!!
EMAILDELIVERY.SITE HAS MADE IT FUNCTIONAL!!!
WE ARE THE EXCLUSIVE, WORLWIDE PROVIDER OF A SOLUTION THAT ACTIVATES THE EMAILDELIVERY.COM TICKET INTEGRATION:
If you sign up for our Extension Portal we add this and a lot more functionality, including:
- connectivity to your ticketing system (HESK, WHMCS, etc.)
- DMARC Monitoring
- Customer Status Management (trial,expired,banned,paused,paid, etc.)
- Backup Management
- System Monitoring