E-MailDelivery.SITE Helpdesk
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

IMPORTANT
INSTALLATION RELATED
OUR UNIQUE AND ADVANCED EMAILDELIVERY.COM CAPABILITIES
SENDING EMAIL INFORMATION
CORPORATE AND LEGAL
EMAILDELIVERY.COM SUPPORT
GREENARROW ENGINE AND STUDIO SUPPORT
  • Top articles
  • Latest articles
We Make the Built In Ticketing Work!!

Category: OUR UNIQUE AND ADVANCED EMAILDELIVERY.COM CAPABILITIES

emaildelivery.com is missing a lot of internal features for managing customers and one of those is the ticketing.  When a user's trial has expired they are encouraged to click on a link in a banner at...

WE ARE NOT EMAILDELIVERY.COM

Category: IMPORTANT

We are NOT "emaildelivery.com".  We are emaildelivery.SITE.  We think emaildelivery.com did an amazing job and we know the ESP industry *extremely* well.  They just didn't get all the functionality i...

PRIVACY POLICIES

Category: POLICIES

1. Introduction Welcome to EMAILDelivery.SITE  ("we," "us," "our"). We are a Wyoming-based email service provider committed to protecting your privacy.  This Privacy Policy explains how we collect, us...

Hiring and Employment Practices

Category: HUMAN RESOURCES

EMAILDelivery.SITE and it's parent, affiliates, etc., are an equal opportunity employer adhering to all respective federal, state and local laws of the United States of America and foreign laws as app...

TERMS OF USE AND ACCEPTABLE USE POLICIES

Category: POLICIES

Welcome Welcome to EMAILDelivery.SITE By using our email services, you agree to the following Terms of Use. Please read them carefully. 1. Acceptance of Terms By accessing or using EMAILDelivery.SITE'...

Norton Identifying http://emaildelivery.site as malware error

Category: IMPORTANT

Our site does not have malware.  We believe this is fallout from a prior user of this domain. UPDATE:  JUNE 11, 2025:  NORTON SAFE-WEB HAS RE-REVIEWED OUR SITE AND DECLARED OUR SITE SAFE: Previously ...

Forgot your Engine or Studio Administrative Password?

Category: GREENARROW ENGINE AND STUDIO SUPPORT

If you cannot find or remember your password for the administrative account on GreenArrow engine or studio we can help.  We need root or sudo SSH access to your GreenArrow installation and then we can...

We support GreenArrow Engine and Studio

Category: GREENARROW ENGINE AND STUDIO SUPPORT

Hello! We are not affiliated with Green Arrow in any way, but we know their products and we manage it's use for many customers in more than a dozen countries around the world. We can help you with: d...

GREENARROW: Setting up a GMAIL Feedback Loop

Category: SENDING EMAIL INFORMATION

Here is how to integrate the latest version of GREEN-ARROW for use with Google FEEDBACK LOOP (FBL) Mechanism: https://www.greenarrowemail.com/docs/greenarrow-studio/Configuration/Gmail-Feedback-Loop-...

Setting up Google Feedback Loops

Category: SENDING EMAIL INFORMATION

Overview Google hosts one of the largest email providers in the world (gmail).  If you are doing consumer bulk marketing you will undoubtedly be delivering to google addresses.  Here's what they say a...

What is the "msv1.invalid" domain and why am I having trouble delivering email?

Category: SENDING EMAIL INFORMATION

The msp1.invalid domain is NOT REAL.  It was first implemented at outlook.com around 2013 as a "placeholder" and many organizations left it in their DNS when they should remove it. From Microsoft: The...

Setting up Google Postmaster Accounts for Monitoring Deliveries to GMAIL

Category: SENDING EMAIL INFORMATION

(this was sourced at google, check here for latest info:  GOOGLE)   Set up Postmaster Tools Monitor outgoing email to Gmail accounts Use Postmaster Tools to monitor information about outgoing email...